AsnanLink Privacy Policy

AsnanLink (“AsnanLink,” “we,” “us,” or “our”) operates a platform that connects dental students with patients seeking dental care. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our website, mobile applications, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

Information you provide directly

• Account information such as name, email address, phone number, password, and profile details.
• Student profile information such as dental school, level of study, specialties, availability, location, languages, and other profile details.
• Patient profile information such as age range, location, dental concerns, symptoms, treatment needs, and preferred appointment details.
• Communications you send through the Services, including messages, support requests, and feedback.
• Content you upload, such as photos, documents, case notes, scans, or other materials relevant to dental matching or care coordination.
• Payment information if you purchase any paid feature, subscription, promotion, or service.

Information we collect automatically

• Device and usage data such as IP address, device identifiers, browser type, operating system, app version, pages viewed, session activity, timestamps, and crash or diagnostics data.
• Approximate location inferred from your device settings, IP address, or consented location permissions.
• Cookies or similar technologies used to operate, secure, and improve the Services.

Sensitive information

Because AsnanLink may involve dental case details, images, and treatment-related information, some information you provide may be sensitive or health-related. We treat such information with heightened care and only use it as described in this Policy.

2. How We Use Information

We use information to:

• create and manage accounts;
• match patients with suitable dental students or other relevant users;
• enable communication between users;
• provide customer support;
• schedule, coordinate, and improve the Services;
• detect fraud, abuse, or unauthorized use;
• perform analytics and measure platform performance;
• personalize the user experience;
• send service-related notices and updates;
• comply with law, enforce our terms, and protect rights and safety.

We do not use sensitive health-related information for hidden purposes unrelated to the Services.

3. How We Share Information

With other users, as needed for the Service

If you use AsnanLink to request or offer dental care matching, certain profile and case details may be visible to matched or relevant users so the platform can function.

With service providers

We may share information with vendors that help us operate the Services, such as hosting, analytics, customer support, messaging, security, payments, and email providers. These providers are only permitted to use the information to perform services for us.

For legal and safety reasons

We may disclose information if we believe it is necessary to comply with law, enforce our agreements, protect users, investigate fraud, or respond to emergencies.

In a business transfer

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

With your consent

We may share information for other purposes if you explicitly authorize us.

4. How We Make Money

We may generate revenue through:

• premium features or subscriptions;
• paid listings, promoted profiles, or sponsored placements clearly labeled as such;
• transaction or platform fees;
• aggregated and de-identified analytics, trends, or insights that do not identify any person.

We do not sell personal health information, chat messages, contact details, or identifiable case data. We do not knowingly attempt to re-identify de-identified data, and we require reasonable protections from third parties that receive such data.

5. Tracking, Advertising, and Analytics

We may use analytics tools to understand usage and improve the Services. If we ever use data for cross-app tracking, targeted advertising, or sharing with data brokers, we will first obtain any required permission, including App Tracking Transparency consent where applicable.

We may show sponsored content or promotions inside the Services, but we will not use sensitive dental or health-related information for cross-app targeting without the required consent and disclosures.

6. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including:

• providing the Services;
• maintaining records;
• resolving disputes;
• complying with legal obligations;
• enforcing agreements.

When information is no longer needed, we will delete it or de-identify it, subject to legal or operational retention needs.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• access your data;
• correct inaccurate data;
• delete your account and associated data;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request a copy of your information;
• opt out of non-essential marketing communications.

You can also manage certain permissions through your device settings, such as camera, photos, microphone, or location access.

8. Account Deletion

If you create an account, you can request deletion from within the app or through our support channels. We will delete your account and personal data that we are not legally required to retain, subject to lawful exceptions and backup limitations.

9. Security

We use reasonable technical and organizational safeguards designed to protect information. No system is perfectly secure, so we cannot guarantee absolute security.

10. Children’s Privacy

The Services are not intended for children unless we explicitly say otherwise. We do not knowingly collect personal information from children without appropriate authorization required by law.

11. International Data Transfers

If you access the Services from outside our operating country, your information may be processed in countries with different data protection laws. Where required, we use appropriate safeguards for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version and update the “Last Updated” date.

13. Contact Us

If you have questions or requests about this Privacy Policy, contact us at: careAsnanLink@outlook.com